How we work.
Our process is designed for clarity, accountability, and early problem identification.
Our process in brief.
o1
Discovery &
Briefing
Week 1-2
o2
Material &
Maker Selection
Week 2-3
03
Sampling &
Development
Week 3-6
04
Production &
Quality Control
Week 6-12
Phase 01
Discovery & Briefing
Typical duration: Week 1-2
We assess your requirements, constraints, and goals. This phase establishes shared understanding and identifies feasibility issues early.
1.1 Initial Consultation
We review your references, moodboards, sketches, or existing products. We discuss target markets, price points, volumes, and timelines - and flag potential constraints.
1.2 Feasibility Assessment
We evaluate whether your requirements align with our material capabilities and maker network. We are direct about what we can and cannot do.
1.3 Scope Definition
We document specifications, quality requirements, compliance needs, and success criteria. This becomes our shared reference and accountability baseline.
Clear brief document with specifications, timeline, budget framework, and identified risks.
Phase 02
Material & Maker Selection
Typical duration: Week 2-3
We recommend appropriate materials and assign the project to makers whose capabilities match the requirements.
2.1 Material Sourcing
We source and recommend materials based on your specifications - considering function, durability, aesthetics, and budget. We flag trade-offs clearly.
2.2 Maker Matching
We assign makers from our network based on their specific capabilities, capacity, and track record with similar work. Each assignment is deliberate.
2.3 Technical Review
We work with makers to review construction methods, identify potential production challenges, and refine specifications for manufacturing feasibility.
Confirmed material sources, assigned makers, and refined production specifications with documented rationale.
Phase 03
Sampling & Development
Typical duration: Week 3-6
We develop samples iteratively, documenting specifications that will control production consistency.
3.1 Initial Samples
First samples are produced to test material, construction, and finish. We share detailed photographs and measurements — and our assessment of alignment to spec.
3.2 Refinement Rounds
Based on your feedback and our observations, we coordinate with makers to refine details. We limit unnecessary iterations by resolving ambiguities upfront.
3.3 Pre-Production Sample
A final approval sample is produced that serves as the reference standard. This sample is documented comprehensively -it becomes the benchmark for production QC.
Approved sample, production-ready specifications, and quality benchmarks established.
Phase 04
Production & Quality Control
Typical duration: Week 6-12 (varies)
Production proceeds with clear specifications and in-process monitoring. We flag deviations early and coordinate corrective action.
4.1 Production Kick-off
We confirm material availability, production scheduling, and quality checkpoints. Makers receive detailed production briefs with approved samples and clear criteria.
4.2 In-Process Monitoring
Process-based inspections during production surface deviations early — when correction is practical, not after the batch is complete.
4.3 Pre-Shipment Inspection
Final inspection following agreed protocols (typically AQL-based). We document results with photographs, measurements, and our assessment of shipment readiness.
Confirmed material sources, assigned makers, and refined production specifications with documented rationale.
Phase 05
Packaging & Shipping
Typical duration: Week 12-14
We coordinate packaging, documentation, and logistics to deliver products export-ready with complete paperwork.
5.1 Packaging
Products are packed according to specifications - retail-ready or bulk export. We verify packaging integrity and document the packing process.
5.2 Documentation
We prepare required export documentation: commercial invoices, packing lists, certificates of origin, and compliance certificates as applicable.
5.3 Shipping Coordination
We work with freight forwarders to arrange shipping on your preferred terms (FOB, CIF, DDP). Tracking and estimated delivery dates are provided.
Products shipped with complete documentation.
A Note on Timelines.
We discuss realistic timelines during the initial consultation and provide updated estimates as the project progresses. We prefer honest planning over optimistic promises.
One Point of Contact
You work with one accountable partner throughout. No chasing multiple vendors or coordinating between parties.
No Surprises
We communicate proactively about progress, challenges, and timeline changes. We flag issues when they arise, not when they escalate.
Quality Built In
Quality control happens at every stage, not just at the end. Issues are identified early and corrective action is coordinated promptly.
Honest Timelines
We provide realistic timelines based on experience, not optimistic projections. We build in buffers and communicate adjustments when needed.
Ready to discuss a project?
We welcome early-stage discussions.
Share your reference or idea, and we will assess feasibility and recommend an approach.